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Content Moderation Executive
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This is an exciting opportunity for individuals with 1 to 4 years of content moderation experience, offering a chance to play a critical role in maintaining the quality and integrity of our digital platforms.
Key Responsibilities: ๐๐
Content Review: Evaluate and moderate user-generated content across various digital platforms, ensuring compliance with COSMIC365's content guidelines and policies. ๐ง๐ซ
Policy Adherence: Enforce content policies consistently, making decisions based on established guidelines and escalating issues when necessary. โ๏ธ๐
User Support: Provide support to users regarding content-related inquiries, addressing concerns, and maintaining a positive user experience. ๐ค๐ฌ
Issue Escalation: Identify and escalate critical content-related issues to the appropriate teams for further investigation and resolution. โ ๏ธ๐จ
Continuous Improvement: Contribute to the improvement of content moderation processes by providing feedback and suggesting enhancements to existing guidelines. ๐๐
Documentation: Maintain accurate records of content moderation activities, including documenting decisions and actions taken. ๐๐๏ธ
User Education: Assist in the development and implementation of user education initiatives to promote awareness of content guidelines and policies. ๐๐ฉโ๐ซ
Requirements: ๐๐
1-4 years of experience in content moderation, preferably in the healthcare or technology sector. ๐๐ฉโ๐ผ
Familiarity with content moderation tools and platforms. ๐ ๏ธ๐ป
Strong analytical and decision-making skills, with the ability to make quick and accurate judgments. ๐ค๐
Excellent communication and interpersonal skills, particularly in handling sensitive or challenging situations. ๐ฃ๏ธ๐ค
Bachelor's degree in Communication, Media Studies, or a related field. ๐๐ผ
Experience with remote work and virtual collaboration tools. ๐ก๐ป
Benefits: ๐๐
Competitive salary with performance-based bonuses. ๐ฐ๐
Remote work flexibility with a collaborative team culture. ๐๐ผ
Opportunities for professional growth and development. ๐๐
Comprehensive healthcare benefits. ๐ฅ๐
Access to cutting-edge technology and tools. ๐ ๏ธ๐ป
Inclusive and diverse work environment. ๐๐
๐ APPLY NOW ๐