Client Servicing Executive

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This is an exciting opportunity for individuals with 1 to 4 years of experience in client management, offering a chance to play a vital role in ensuring our clients receive exceptional service and support.

Key Responsibilities: 📞🌟

• Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and ensuring high levels of satisfaction. 🤝💼

• Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and understanding of COSMIC365's products and services. 🚀🔍

• Needs Analysis: Conduct needs assessments to understand client requirements and recommend suitable solutions to meet their business objectives. 📊🔍

• Issue Resolution: Address and resolve client concerns or issues promptly, collaborating with internal teams to provide effective solutions. 🛠️🔧

• Upselling and Cross-selling: Identify opportunities for upselling and cross-selling additional products or services to existing clients. 💡💼

• Client Communication: Regularly communicate with clients to provide updates, gather feedback, and ensure overall satisfaction. 🗣️📧

• Performance Analysis: Monitor and analyze client performance metrics, identifying areas for improvement and implementing necessary adjustments. 📈📉

Requirements: 🎓🔍

• 1-4 years of experience in client servicing, preferably in the healthcare or technology industry. 🌟👩‍💼

• Strong interpersonal and communication skills, with the ability to build rapport and trust with clients. 🗣️🤝

• Problem-solving and analytical skills, with the ability to address client issues effectively. 🤔🔍

• Bachelor's degree in Business, Marketing, or a related field. 🎓💼

• Experience with remote work and virtual collaboration tools. 🏡💻

Benefits: 🌟🎁

• Competitive salary with performance-based bonuses. 💰🏆

• Remote work flexibility with a collaborative team culture. 🌐💼

• Opportunities for professional growth and development. 📈📚

• Comprehensive healthcare benefits. 🏥💉

• Access to cutting-edge technology and tools. 🛠️💻

• Inclusive and diverse work environment. 🌈🌍

👉 APPLY NOW 🚀