365.
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Client Servicing Executive
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This is an exciting opportunity for individuals with 1 to 4 years of experience in client management, offering a chance to play a vital role in ensuring our clients receive exceptional service and support.
Key Responsibilities: ๐๐
Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and ensuring high levels of satisfaction. ๐ค๐ผ
Client Onboarding: Facilitate the onboarding process for new clients, ensuring a smooth transition and understanding of COSMIC365's products and services. ๐๐
Needs Analysis: Conduct needs assessments to understand client requirements and recommend suitable solutions to meet their business objectives. ๐๐
Issue Resolution: Address and resolve client concerns or issues promptly, collaborating with internal teams to provide effective solutions. ๐ ๏ธ๐ง
Upselling and Cross-selling: Identify opportunities for upselling and cross-selling additional products or services to existing clients. ๐ก๐ผ
Client Communication: Regularly communicate with clients to provide updates, gather feedback, and ensure overall satisfaction. ๐ฃ๏ธ๐ง
Performance Analysis: Monitor and analyze client performance metrics, identifying areas for improvement and implementing necessary adjustments. ๐๐
Requirements: ๐๐
1-4 years of experience in client servicing, preferably in the healthcare or technology industry. ๐๐ฉโ๐ผ
Strong interpersonal and communication skills, with the ability to build rapport and trust with clients. ๐ฃ๏ธ๐ค
Problem-solving and analytical skills, with the ability to address client issues effectively. ๐ค๐
Bachelor's degree in Business, Marketing, or a related field. ๐๐ผ
Experience with remote work and virtual collaboration tools. ๐ก๐ป
Benefits: ๐๐
Competitive salary with performance-based bonuses. ๐ฐ๐
Remote work flexibility with a collaborative team culture. ๐๐ผ
Opportunities for professional growth and development. ๐๐
Comprehensive healthcare benefits. ๐ฅ๐
Access to cutting-edge technology and tools. ๐ ๏ธ๐ป
Inclusive and diverse work environment. ๐๐
๐ APPLY NOW ๐